Terms of Service

Effective Date: August 4, 2026

In Plain English: Your work is yours — your plots, your show files, your channel names, your copyrights (§8.2). We take only the narrow permission needed to run the features you turn on, and we never sell your content or train models on it. Verify every console file in the target editor or desk before show use (§10) — the engineer at the desk is responsible for what gets loaded. load·in keeps saved local projects on your device and offers optional account sync and connected workflows described in our Privacy Policy. load·in Pro is a one-time purchase with no subscription or renewal.

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of the website goforshow.io and all applications operated by Gryphon Graham, doing business as go·for·show ("we", "us", or "our"), including but not limited to load·in (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.

2. Description of Services

2.1 go·for·show Services

We provide professional touring tools for live sound and production professionals:

2.2 Service Availability

Our Services include web-based Progressive Web Applications and, where offered, native applications. Plot editing and saved local projects are designed to remain usable without a connection after loading. Account sync, purchase verification, sharing, and connected console-file features require network availability. We do not guarantee uninterrupted availability.

2.3 Third-Party Console Formats

Some features of load·in import from, analyze, or export to third-party console file formats. Compatibility depends on the exact console model, file format, editor version, firmware version, and any changes made by the manufacturer. Unless we expressly say otherwise, you are responsible for reviewing exported or converted files in the manufacturer's official editor or offline software before loading them onto a live console.

Third-party brand names, company names, product names, console model names, file formats, screenshots, and documentation references are used solely to identify compatibility targets, workflows, or user-owned files. All third-party marks and related rights remain the property of their respective owners.

go·for·show and load·in are independent products. We are not affiliated with, endorsed by, sponsored by, or approved by any console manufacturer, distributor, affiliate, or rights holder. Your use of any third-party console, editor, firmware, documentation, or file format remains subject to that third party's own terms, licenses, and policies.

For the complete brand-by-brand attribution and the legal basis for these references, see our Trademark & Interoperability Notice.

3. User Accounts and Registration

3.1 Account Creation

You do not need to create an account to use the free tier of our Services. When you purchase Pro on the web, we only require an email address to deliver your license key and your purchase receipt. iOS App Store purchases are tied to your Apple ID and managed in your iOS purchase history.

3.2 Account Security

You are responsible for:

We are not liable for any loss or damage arising from your failure to protect your license key, except to the extent the loss was caused by us.

3.3 Minimum Age

You must be at least 16 years old to use the Services, and at least 18 years old (or the age of majority where you live, if that is higher) to make a purchase. If you are between 16 and the age of majority, you may use the Services only with the involvement of a parent or guardian, and any purchase must be made by them.

The Services are professional tools and are not directed to children. We do not knowingly collect personal information from children under 13 — see Privacy Policy §10. If we learn that someone under the minimum age is using the Services, we may close their access and delete associated data.

4. Pricing and Payment Terms

4.1 Free Tier

The free version of our Services includes:

We reserve the right to modify free tier limitations at any time with reasonable notice.

4.2 Pro License

load·in Pro is a one-time purchase. The current founder price is $99.00 USD. There is no subscription and no recurring charge. A load·in Pro purchase unlocks Pro features in load·in on the platform where you purchased it and any other supported platforms where entitlement sync is available.

Pro includes:

4.3 No Renewal

Because load·in Pro is a one-time purchase, there is no recurring billing, no renewal date, and nothing to cancel. Your purchase does not expire.

Restoring your purchase:

4.4 Payment Processing

Web purchase payments are processed securely by Stripe. iOS App Store purchase payments are processed by Apple. By purchasing through either channel, you agree to the applicable third-party terms of service. We do not store your payment information directly.

4.5 License Transfer

Licenses are non-transferable. You may not sell, rent, lease, or share your license key or App Store account with others. For iOS App Store purchases, Family Sharing is not currently enabled.

4.6 Pricing Changes

We may change pricing for new purchases at any time. Existing purchasers keep their Pro access regardless of any later price change — your one-time purchase does not expire and is never affected by a subsequent price change.

4.7 What Your License Actually Grants

Buying Pro does not transfer ownership of the software to you. It grants you a personal, non-exclusive, non-transferable, worldwide license to install and use load·in on the devices you control, for your own live-sound, production, touring, and event work — including paid work you do for clients — for as long as the Services are offered.

Within that license, you may not:

That restriction applies only to the extent the law allows it to. If you are in the European Union, the United Kingdom, or another jurisdiction that gives you a statutory right to decompile software to achieve interoperability, or to observe and study it — for example under Articles 5 and 6 of Directive 2009/24/EC — that right is not restricted by these Terms, and you do not need our permission to exercise it.

Files you produce with load·in are not covered by any of this. They are yours — see §8.2.

5. Refund Policy

iOS App Store purchases: Refunds are handled by Apple per Apple's standard policy. Request a refund through reportaproblem.apple.com.

Web (Stripe) purchases: You have 30 days from the purchase date to request a full refund, for any reason. Email goforshowio@gmail.com from the address you used at checkout. After 30 days, refunds are considered case by case.

The full terms, including what happens to your license after a refund and how requests outside the 30-day window are handled, are in our Refund Policy, which forms part of these Terms. Where these Terms and the Refund Policy differ on refund eligibility, the Refund Policy governs.

Nothing in this section or in the Refund Policy reduces any statutory refund, cancellation, or withdrawal right you have as a consumer under the law of your own country. See §12 (Consumer Rights) and the Refund Policy for how those rights work alongside this policy.

6. User Data and Privacy

6.1 Local Storage

load·in stores working data locally using browser or app storage. Data is transmitted when you choose a network-backed feature, including account sync, sharing, web console-file import or export, diagnostic uploads, support, and purchases. Cloud-synced project data is stored with our account provider. See the Privacy Policy for the current data-flow and retention details.

6.2 Data Portability

You can export your data at any time in multiple formats (PNG, PDF, CSV, JSON, console-specific formats). You own your data and are free to use it however you like — see §8.2, which sets this out in full.

If you want a copy of the personal data we hold about you, rather than your project files, email goforshowio@gmail.com and we will provide it. See Privacy Policy §8.

6.3 Data Security

You are responsible for backing up your data. We recommend regularly exporting important projects and console files. Local browser or app data can be lost if storage is cleared or the application is removed, and cloud sync is not a substitute for a show-day backup.

See our Privacy Policy for details on what data we collect and how we use it.

7. Acceptable Use Policy

7.1 Permitted Use

You may use our Services for any lawful purpose related to live sound, production, touring, and event management.

7.2 Prohibited Activities

You may not:

7.3 Enforcement

We reserve the right to investigate violations of these Terms and take appropriate action, including suspending or terminating access, revoking licenses, and reporting violations to law enforcement.

8. Intellectual Property Rights

8.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to:

are owned by us or our licensors and are protected by copyright, trademark, patent, and other intellectual property laws.

8.2 Your Content Is Yours

Plainly: your stage plots, input lists, channel names, notes, photos, .show files, and every console show file, scene, session, or archive you import, edit, or export stay yours. You keep the copyright and every other right in them. Nothing you make with load·in becomes ours. We do not sell it, rent it, publish it, use it to advertise, or use it to train machine-learning models. When you delete it, it goes.

What you own

"Your Content" means everything you create, upload, import, or store through the Services — stage plots, input lists, output lists, tech riders, channel names and labels, colors, icons, notes, annotations, photos, wireless frequency plans, .show project files, and any console show file, scene file, session file, or archive you bring in or take out.

As between you and us, you own all of it, including all copyright and other intellectual property rights in it. Using our Services transfers nothing to us. This is true on the free tier and on Pro, and it stays true after you stop using the Services.

Show files carry a lot: who is on stage, what the band is called, where the show is, how the mix is built. That information is yours, and we treat it that way.

The narrow permission we need to run the features you use

Some features cannot physically work unless we are allowed to handle your file. A file cannot be synced without being stored. It cannot be shared without being transmitted and displayed. So, only for the features you actually choose to use, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, back up, transmit, reproduce, process, and display Your Content — and to make the technical modifications needed to do those things, such as reformatting for transport or generating a preview.

That license exists for one purpose: to operate the Services for you. It is limited to what that requires, it lasts only as long as we hold the content for you, and it grants us no other rights. Specifically, it does not let us:

When the license attaches — and when it does not

Deleting ends it

When you delete Your Content, or delete your account, we delete the copies held in our live systems and the license above ends with them. Two honest exceptions: copies sitting in routine encrypted backups age out on their normal cycle rather than instantly, and we keep anything we are legally required to keep. Diagnostic captures are handled separately — see §8.3. Content stored only on your device is not ours to delete; that stays with you until you remove it.

Your side of it

You are responsible for Your Content, and by uploading it you confirm you have the rights you need to do so. Much of this work is done for other people — an artist's plot, a client's rider, a venue's patch — so if you are handling someone else's material, make sure you are allowed to store and share it the way you are about to.

8.3 Diagnostic Captures (Optional)

load·in includes an optional tool for submitting a console file so we can work out how a particular desk, model, or firmware writes its files. Nothing is ever submitted unless you choose a file and send it. The tool is off the normal path and does nothing on its own.

If you do submit one:

The app tells you this before you upload: captures "are retained for analysis, never published, and may contain show data — remove sensitive content first." That is worth doing. We do not strip anything out of the file, because changing the bytes would destroy the thing we are trying to study — so the file arrives exactly as you send it, band names, venue names and all. If a file is sensitive, send a different one, or make a copy and blank the names first.

8.4 Feedback

If you send us feedback, suggestions, feature requests, or bug reports, we may use them freely, without any obligation to compensate you or keep them confidential. By sending feedback you grant us a worldwide, perpetual, irrevocable, royalty-free license to use it for any purpose.

This applies to your ideas about the product, not to Your Content. Attaching a show file to a bug report does not turn that file into feedback — the file stays yours under §8.2, and we use it only to investigate the problem you reported.

8.5 Third-Party Marks and Materials

All third-party trademarks, service marks, company names, product names, console model names, screenshots, manuals, and other referenced materials remain the property of their respective owners. Any reference to those materials in our Services, support content, marketing, or documentation is for nominative identification, interoperability, commentary, or user-support purposes only and does not imply affiliation, sponsorship, endorsement, certification, or approval.

See our Trademark & Interoperability Notice for the complete list of manufacturers and marks referenced by our Services.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

To the maximum extent permitted by applicable law, we disclaim all implied warranties and conditions, including any implied warranty of merchantability, satisfactory quality, fitness for a particular purpose, title, accuracy, quiet enjoyment, and non-infringement, and any warranty arising from a course of dealing or usage of trade.

In particular, we do not warrant that:

We publish the workflows we have verified, and their scope, on our compatibility pages and inside the app. Anything outside that stated scope should be treated as unverified. The app labels its own limits at the point of export; those labels are part of the product, not marketing.

This section is subject to §12 (Consumer Rights). If you are a consumer, your country's law may give you rights that cannot be disclaimed, and nothing here removes them.

10. Show-Critical Use: Verify Before Show Use

Read this one even if you read nothing else. load·in writes files that get loaded onto professional consoles at real events. Before you use any file load·in has produced, imported, translated, or modified on a live console, verify it in the target editor or desk before show use — before soundcheck, not during it. The engineer at the desk, not go·for·show, decides what gets loaded and remains responsible for it.

10.1 A load·in file is a starting point, not a finished show

load·in is a preparation and translation tool. It is built and tested to produce clean files and to preserve verified channel-identity data on supported workflows, and it tells you at export time which fields it has written, which it has carried through untouched, and which the target format does not support. It is not a replacement for the manufacturer's official editor, for the console itself, or for your own judgement.

Where load·in and a manufacturer's own software disagree about a file's contents or behavior, treat the manufacturer's software and the physical console as authoritative. That is what will actually be running your show.

10.2 What you are responsible for

You, not go·for·show, are responsible for:

10.3 Not professional advice

Nothing produced by load·in, and nothing on goforshow.io, is engineering, safety, electrical, structural, or other professional advice for your venue, rig, or production. Gain structure, routing, RF coordination, power, electrical safety, rigging, and crowd-safety decisions remain the professional responsibility of you and your production team.

10.4 Not certified for safety-critical systems

The Services are designed for professional touring and production work. They are not designed, tested, or certified for use in any application where failure could lead to death, personal injury, or severe physical or environmental damage — including life-safety systems, emergency or evacuation announcement systems, medical systems, or any system subject to a safety certification regime. Do not use the Services for those purposes.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

11.1 Excluded damages

We are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, contracts, bookings, data, use, goodwill, reputation, or other intangible loss — however caused, and whether or not we were advised such loss was possible.

This includes, specifically and without limitation, any missed soundcheck, show delay, cancelled or curtailed performance, cost of re-patching or reconfiguring equipment, cost of hired crew or equipment, or any other consequence of a file that did not load, loaded incompletely, or behaved unexpectedly on a third-party console, editor, or firmware — including where you did not verify the file before show use as described in §10.

11.2 Cap on total liability

Our total aggregate liability for all claims arising out of or relating to these Terms or your use of the Services is limited to the greater of (a) the total amount you have actually paid us for the Services, and (b) one hundred US dollars (US$100).

Because load·in Pro is a one-time purchase rather than a subscription, this cap is measured against everything you have ever paid us, not against a rolling twelve-month window.

11.3 What we never exclude

Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; gross negligence or willful misconduct; or any other liability that cannot lawfully be excluded or limited. Some jurisdictions do not allow the exclusion of implied warranties or the limitation of incidental or consequential damages, so some of the exclusions in §9 and §11 may not apply to you.

12. Consumer Rights

If you are a consumer — someone buying mainly for purposes outside a trade, business, craft, or profession — the law of the country you live in may give you rights that a contract cannot take away. Sections 9, 10, 11, 13 and 15 apply to you only so far as your local law allows. Where they conflict with a mandatory consumer protection you have, that protection wins and the rest of these Terms stays in force.

12.1 European Union and European Economic Area

If you are a consumer resident in the EU or EEA, nothing in these Terms deprives you of the protection of the mandatory provisions of the law of your country of residence, including your rights under Directive (EU) 2019/770 on contracts for the supply of digital content and digital services, your statutory conformity and remedy rights, and your right of withdrawal where it applies (see our Refund Policy). You may also use the European Commission's Online Dispute Resolution platform, and you may bring proceedings in the courts of your own country of residence.

12.2 United Kingdom

If you are a consumer resident in the UK, your rights under the Consumer Rights Act 2015 — including that digital content must be of satisfactory quality, fit for a purpose you made known to us, and as described, and your remedies of repair, replacement, or a price reduction — apply in addition to these Terms and are not limited by them. The Consumer Rights Act also gives you a remedy if digital content we supply damages your device or other digital content and we failed to use reasonable care and skill.

12.3 Australia

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures, you are entitled to a replacement or refund and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods or services repaired or replaced if they are not of acceptable quality and the failure does not amount to a major failure. Nothing in §§9–11 restricts those rights; those sections limit our liability only to the extent the Australian Consumer Law permits.

12.4 United States and elsewhere

Some US states and other jurisdictions do not allow the exclusion of certain warranties, the exclusion or limitation of incidental or consequential damages, or the enforcement of certain dispute-resolution terms against consumers. In those places, the relevant exclusion or limitation applies only to the extent permitted, and the remaining terms continue to apply.

13. Indemnification

You agree to indemnify, defend, and hold harmless go·for·show, Gryphon Graham, and our contractors and agents from any third-party claim, and from the resulting damages, losses, liabilities, and reasonable expenses (including reasonable attorneys' fees), to the extent it arises from:

This does not apply to any claim to the extent it arises from our own breach, negligence, or willful misconduct.

If we seek indemnity, we will notify you promptly, give you a reasonable opportunity to take over the defense with counsel of your choosing, and cooperate with you at your expense. We will not settle a claim in a way that imposes an obligation on you without your written consent, and you will not settle a claim in a way that imposes an obligation or admission on us without ours.

If you are a consumer, this section applies only to the extent permitted by the law of your country, and does not apply at all where consumer indemnities of this kind are unenforceable.

14. Service Modifications and Termination

14.1 Modifications

We reserve the right to:

We will provide reasonable notice of significant changes when possible.

14.2 Service Discontinuation

If we discontinue a Service entirely, existing Pro purchasers will receive at least 90 days notice. During that notice period you will be able to export your work. Because Pro is a one-time perpetual purchase rather than a subscription, there is no unused term to pro-rate; if the Service can no longer be used as purchased, we will offer either a refund reflecting how recently you bought it or credit toward another go·for·show product, at your choice.

14.3 Account Termination and Suspension

We may suspend or terminate your access to the Services if:

Except where the breach is serious, unlawful, or would cause harm if we waited, we will give you notice and a reasonable opportunity to fix the problem before terminating.

14.4 What Happens to Your Purchase and Your Data

15. Dispute Resolution

15.1 Talk to Us First

Before filing any claim, contact us at goforshowio@gmail.com with a short description of the problem and what you would like us to do about it. We will do the same before bringing a claim against you. Give us 30 days to respond. Most disputes end here, and this step costs you nothing.

15.2 Governing Law

These Terms are governed by the laws of the State of New York, United States, without regard to its conflict of law provisions, and excluding the United Nations Convention on Contracts for the International Sale of Goods.

If you are a consumer, this choice of law does not deprive you of the protection of any mandatory provision of the law of the country where you live. Where your local consumer law gives you a protection that New York law does not, that protection applies.

15.3 Jurisdiction and Venue

Any action or proceeding arising from these Terms will be brought exclusively in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction of those courts.

If you are a consumer resident in the EU, EEA, or UK, this does not apply to you: you may bring proceedings against us in the courts of the country where you live, and we will bring proceedings against you only in those courts. Consumers in other countries whose law gives them a similar right keep that right.

15.4 Arbitration (US residents)

If you are a resident of the United States, and the informal step in §15.1 has not resolved a dispute involving more than US$500, you and we agree to resolve it by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, seated in New York, New York, or in your home county if you prefer, or conducted by telephone or video. Either of us may still bring a qualifying claim in small claims court, and either of us may seek injunctive relief in court to protect intellectual property.

You can opt out. You may reject this arbitration agreement by emailing goforshowio@gmail.com with the subject line "Arbitration Opt-Out" within 30 days of first agreeing to these Terms. Opting out costs you nothing, changes nothing else in these Terms, and will not affect your account, your license, or your support.

This section does not apply to consumers outside the United States, and does not apply anywhere its enforcement against a consumer would be unlawful.

15.5 Class Action Waiver

Where §15.4 applies, you and we each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim proceeds in court and the rest of §15.4 continues to apply to the remaining claims.

16. Copyright Complaints (DMCA)

We respect copyright, and we expect users of the Services to do the same. If you believe content stored or shared through the Services infringes your copyright, send a written notice to our designated agent with:

Designated agent for copyright notices:
Gryphon Graham, go·for·show
Email: goforshowio@gmail.com

If we remove material in response to a notice, we will make a reasonable effort to tell the person who posted it, and they may send us a counter-notice under 17 U.S.C. § 512(g). We terminate the accounts of repeat infringers in appropriate circumstances. Knowingly making a material misrepresentation in a notice or counter-notice can make you liable for damages under 17 U.S.C. § 512(f).

17. Export Control and Sanctions

The Services are subject to United States export control and economic sanctions laws, and may be subject to the export or import laws of other countries. By using the Services or making a purchase, you represent and warrant that:

You are also responsible for complying with the import laws of the country you use the Services in. We may suspend access where we reasonably believe continued access would breach these laws.

18. Miscellaneous Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Cookie Policy, and Trademark & Interoperability Notice, constitute the entire agreement between you and us regarding the Services and replace any earlier understanding on the same subject.

18.2 Severability

If any provision of these Terms is found unenforceable or invalid, it will be limited or removed to the minimum extent necessary, and the remaining provisions stay in full force. Where a provision is unenforceable only in a particular country, it remains in force everywhere else.

18.3 Waiver

Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision, and no waiver is effective unless we give it in writing.

18.4 Assignment

You may not assign or transfer these Terms or your rights under them without our written consent. We may assign these Terms to a successor in connection with a merger, acquisition, or sale of substantially all of our assets, on notice to you; your Pro license and the commitments in our Fair Deal go with it.

18.5 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disaster, war, terrorism, civil unrest, epidemic or pandemic, labor action, power or network outage, or failure of a third-party service we depend on.

18.6 Survival

Any provision that by its nature should survive termination does so, including those listed in §14.4.

18.7 No Third-Party Beneficiaries

Except as stated in §19 (Apple), these Terms create no rights for anyone other than you and us. A person who is not a party to these Terms has no right under the UK Contracts (Rights of Third Parties) Act 1999 or any equivalent law to enforce any of them.

18.8 Notices

We may give you notice by email to the address associated with your purchase or account, or by posting a prominent notice in the Services or on our website. You give us notice by emailing goforshowio@gmail.com.

18.9 Language

These Terms are written in English. We publish parts of the Services in other languages for convenience; if a translation of these Terms conflicts with the English version, the English version governs, except where the law of your country requires otherwise.

18.10 Relationship of the Parties

These Terms do not create an employment, agency, partnership, or joint venture relationship between you and us.

19. Apple App Store Terms

This section applies only if you obtained a go·for·show application through the Apple App Store. In that case, the following also applies, and prevails over anything inconsistent elsewhere in these Terms:

20. Changes to These Terms

We may update these Terms from time to time. When we do:

If you do not agree to an updated version, stop using the Services. Your Pro license and the commitments in our Fair Deal are not affected by a change you decline, and a change to these Terms will never reduce a Pro entitlement you have already paid for.

21. Contact Information

For questions about these Terms, please contact:

Email: goforshowio@gmail.com
Operating as: go·for·show
Location: New York City, USA

For customer support: goforshowio@gmail.com