Terms of Service

Effective Date: March 19, 2026

In Plain English: Use our tools professionally and respectfully. Your data stays on your device. Pro is an auto-renewable annual subscription — $49/year launch pricing — and one subscription unlocks Pro across every app in the suite. Cancel anytime; you keep Pro through the end of the period you paid for.

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of the website goforshow.io and all applications operated by Gryphon Graham, doing business as go·for·show ("we", "us", or "our"), including but not limited to load·in (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.

2. Description of Services

2.1 go·for·show Services

We provide professional touring tools for live sound and production professionals:

2.2 Service Availability

Our Services are provided as web-based Progressive Web Applications (PWAs) that run in your browser. They are designed to work offline once loaded. We strive to maintain 99.9% uptime but do not guarantee uninterrupted availability.

2.3 Third-Party Console Formats

Some features of load·in import from, analyze, or export to third-party console file formats. Compatibility depends on the exact console model, file format, editor version, firmware version, and any changes made by the manufacturer. Unless we expressly say otherwise, you are responsible for reviewing exported or converted files in the manufacturer's official editor or offline software before loading them onto a live console.

Third-party brand names, company names, product names, console model names, file formats, screenshots, and documentation references are used solely to identify compatibility targets, workflows, or user-owned files. All third-party marks and related rights remain the property of their respective owners.

go·for·show and load·in are independent products. We are not affiliated with, endorsed by, sponsored by, or approved by any console manufacturer, distributor, affiliate, or rights holder. Your use of any third-party console, editor, firmware, documentation, or file format remains subject to that third party's own terms, licenses, and policies.

3. User Accounts and Registration

3.1 Account Creation

You do not need to create an account to use the free tier of our Services. When you subscribe to Pro on the web, we only require an email address to deliver your license key and to send renewal and billing notices. iOS App Store subscriptions are tied to your Apple ID and managed in your iOS Subscriptions settings.

3.2 Account Security

You are responsible for:

We are not liable for any loss or damage arising from your failure to protect your license key.

4. Pricing and Payment Terms

4.1 Free Tier

The free version of our Services includes:

We reserve the right to modify free tier limitations at any time with reasonable notice.

4.2 Pro Subscription

The go·for·show Pro tier is an auto-renewable annual subscription. Current launch pricing is $49.00 USD per year. One subscription unlocks Pro features across all apps in the go·for·show suite (load·in, gain·stage, change·over, and future apps), on the platform where you subscribed and any other platforms where you sign in with the same account.

Pro subscriptions include:

4.3 Subscription Renewal and Cancellation

Your subscription renews automatically each year at the then-current launch price ($49.00 USD as of the date of this Terms version) unless you cancel at least 24 hours before the end of the current billing period. If we change the renewal price for new subscriptions, your subscription continues to renew at the price you signed up at until you choose to change your subscription.

How to cancel:

4.4 Payment Processing

Web subscription payments are processed securely by Stripe. iOS App Store subscription payments are processed by Apple. By subscribing through either channel, you agree to the applicable third-party terms of service. We do not store your payment information directly.

4.5 Subscription Transfer

Subscriptions are non-transferable. You may not sell, rent, lease, or share your license key or App Store account with others. For iOS App Store subscriptions, Family Sharing is not currently enabled.

4.6 Pricing Changes

We may change pricing for new subscriptions at any time. Existing subscribers continue at the price they signed up at for the life of their subscription. If you cancel and later resubscribe, the then-current price applies. We will notify you by email of any pricing change at least 30 days before your next renewal.

5. Refund Policy

iOS App Store subscriptions: Refunds are handled by Apple per Apple's standard policy. Request a refund through reportaproblem.apple.com.

Web (Stripe) subscriptions: We offer refunds at our discretion within 30 days of a charge for first-time subscribers who are dissatisfied. Email gryphongraham@gmail.com within 30 days of the charge.

For subscription renewals, we recommend setting a calendar reminder and cancelling before the renewal date if you no longer want the subscription, rather than relying on refunds after the fact.

6. User Data and Privacy

6.1 Local Storage

Your stage plots, input lists, and all application data are stored locally on your device using browser localStorage and IndexedDB. We do not have access to this data. It never leaves your device unless you explicitly export or share it.

6.2 Data Portability

You can export your data at any time in multiple formats (PNG, PDF, CSV, JSON, console-specific formats). You own your data and are free to use it however you like.

6.3 Data Security

You are responsible for backing up your data. While our applications work offline and store data locally, we recommend regularly exporting important show files. Browser data can be lost if you clear your cache or reinstall your browser.

See our Privacy Policy for details on what data we collect and how we use it.

7. Acceptable Use Policy

7.1 Permitted Use

You may use our Services for any lawful purpose related to live sound, production, touring, and event management.

7.2 Prohibited Activities

You may not:

7.3 Enforcement

We reserve the right to investigate violations of these Terms and take appropriate action, including suspending or terminating access, revoking licenses, and reporting violations to law enforcement.

8. Intellectual Property Rights

8.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to:

are owned by us or our licensors and are protected by copyright, trademark, patent, and other intellectual property laws.

8.2 Your Content

You retain all rights to the content you create using our Services (stage plots, input lists, etc.). We claim no ownership or license to your content.

This extends to your show files. Any console show file, scene file, or archive you import, edit, or export through our Services remains entirely yours. We claim no ownership, license, or derivative rights over your show files, their contents, or any channel data, mix state, or routing information inside them. We do not upload, store, or retain copies of your show files on our servers.

8.3 Feedback

If you provide us with feedback, suggestions, or ideas, we may use them without any obligation to compensate you. By providing feedback, you grant us a worldwide, perpetual, irrevocable license to use it for any purpose.

8.4 Third-Party Marks and Materials

All third-party trademarks, service marks, company names, product names, console model names, screenshots, manuals, and other referenced materials remain the property of their respective owners. Any reference to those materials in our Services, support content, marketing, or documentation is for nominative identification, interoperability, commentary, or user-support purposes only and does not imply affiliation, sponsorship, endorsement, certification, or approval.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We do not warrant that:

You use the Services at your own risk. Always maintain backups of critical show files, preserve the original manufacturer file, and validate exported files in the official editor or offline software before live use.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

This limitation applies even if we have been advised of the possibility of such damages.

Critical Use Warning: Our Services are designed for professional touring but are not certified for mission-critical applications. Always have backup files and redundant systems for critical shows. We are not liable for missed soundchecks, show delays, failed file loads, incompatible firmware/editor behavior, desk reconfiguration, or any consequences arising from reliance on our Services.

11. Indemnification

You agree to indemnify, defend, and hold harmless go·for·show, Gryphon Graham, and our affiliates from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

12. Service Modifications and Termination

12.1 Modifications

We reserve the right to:

We will provide reasonable notice of significant changes when possible.

12.2 Service Discontinuation

If we discontinue a Service entirely, existing Pro subscribers will receive at least 90 days notice and the option of a pro-rated refund of the unused portion of their current subscription period or credit toward another service.

12.3 Account Termination

We may suspend or terminate your access to the Services if:

You may stop using the Services at any time. Your locally stored data remains on your device until you clear it.

13. Dispute Resolution

13.1 Informal Resolution

Before filing a claim, please contact us at legal@goforshow.io to attempt an informal resolution. Most disputes can be resolved quickly and amicably.

13.2 Governing Law

These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law provisions.

13.3 Jurisdiction

Any legal action or proceeding arising from these Terms shall be brought exclusively in the state or federal courts located in New York County, New York. You consent to the personal jurisdiction of these courts.

13.4 Arbitration

For disputes involving amounts over $500 USD, you and we agree to resolve disputes through binding arbitration in New York, New York, in accordance with the rules of the American Arbitration Association, rather than in court (except for small claims court).

13.5 Class Action Waiver

You agree to bring claims only in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

14. Miscellaneous Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and us regarding the Services.

14.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your rights under them without our written consent. We may assign these Terms without restriction.

14.5 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, pandemics, power outages, or internet disruptions.

14.6 Export Control

You agree to comply with all applicable export and import control laws and regulations in your use of the Services.

15. Changes to These Terms

We may update these Terms from time to time. When we do:

If you do not agree to the updated Terms, you must stop using the Services.

16. Contact Information

For questions about these Terms, please contact:

Email: legal@goforshow.io
Operating as: go·for·show
Location: New York City, USA

For customer support: support@goforshow.io